Comment on Responsibility and remedies for ATM frauds by Sujit.
I have a similar problem as SharmaNikunj. My Axis Bank account was debited Rs 21078 four times i.e total of approx 84,000/- within a minute. It was withdrawn in CNY (Chinese Currency) as reflected in the bank statement. The ATM card was with me during that time as I got the sms /email messages. The bank has been unable to keep my data secure as I have not disclosed my ATM details to anyone. The bank says lodge an FIR but Police will not record FIR but just accept a complaint to their Bank Fraud cell which I have done. I need some legal help to pursue the matter with Axis Bank. What should I do next?
Sujit Also Commented
Responsibility and remedies for ATM frauds
Thank you for referring to your legal expert. I reside in Kolkata so I would appreciate if you kindly provide a contact in Kolkata for convenience.