The Times of India in its news on 3rd Nov, 2013 reported “Woman to get more damages for DDA’s delay”.


Delhi Development Authority once again found itself at the receiving end with the National Consumer Disputes Redressal Commission directing it to compensate a woman Ms Iqbal Kaur for delay in handing over the possession of a shop by 7 years.

Upholding the decision of State Commission the National Commission enhanced the damages to Rs.80,000/- from Rs.50,000/- imposed by the State Commission, on appeal by Ms. Iqbal Kaur. Ms. Kaur had purchased the shop for Rs.4,86,205/- in 1996. Despite making the payment, she was not given possession . She wrote several letters to the authorities but the shop was not given until 2003, she had claimed. Ten months before the delivery of possession, she had file a Consumer complaint before the Delhi State Consumer Disputes Redressal commission seeking possession along with refund of excess amount paid and Rs.11 Lac compensation.


In our view the DDA would have delayed indefinitely, had the case not been filed against it by Ms. Iqbal Kaur. The DDA gave the possession due to filing of the case.


normally the allottees do not file such cases in spite of sufferings by them for the enormous delay by DDA in giving possession to the applicants.

Filing Complaint under the Consumer Protection Act costs the Complainant a fee to the Advocates engaged for the purpose or the Complainant must have his own skill to make proper draft of the complaint.


In any case if the allottees find too much delay in handing over of possession, they should contact us by leaving a reply below. Most of the time, when a dispute is handed over to us [the Disputes Settlement Trust], the needful is done on the basis of communications stressed by us. Ours is a Trust to resolve the disputes of masses. When any one approaches the Trust, one becomes a Beneficiary of the Trust without paying any fees to the Trust. The Trust provides free advice on the Web-Site and also provides assistance in Conciliation and Arbitration under the Arbitration & Conciliation Act, 1996. You may look into the official website of the Trust and become a beneficiary even for future disputes.


The Disputes Settlement Trust has its own Consumer Protection Cell, wherein special attention is given to the grievances of those who approach the Trust.


If the dispute is taken by the Trust, the Trust shall file the case before the Courts on behalf of the Beneficiaries and the problems and time of Beneficiaries is saved to go the Courts any where in India.

Leave a reply below, in case you have any such problem / dispute against any one / organization


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  • Avinash says:

    Is the trust doing any thing for DDA 2010 scheme

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  • avinash says:

    We understand many cases have been filed by the allottees of DDA Dwarka 2010 in sector 18 B. Do you have some details and whether any decisions have gone against DDA. The total amount was collected in Year 2012 and the flats were not ready till 2013 June / July.

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  • Sumant Kapoor says:

    Sir ! I had been allotted a Car Garage by DDA in 2005 and accordingly I deposited the entire price asked from me.
    However the possess in of the subject premises was delayed by more than a decade for reasons known to DDA only. In the interim I have faced immense mental. agony , harrasment and financial loss by way of Interest for the Capital blocked by DDA.
    I therefore seek your help for rdresal of my grievance of paying Intrest and damages. .

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