Comment on Consumer Protection Cell Dwarka New Delhi by Avinashmalhotra.
AVINASH MALHOTRA SAYS
22ND DECEMBER 2017
COMPLAINT ABOUT THE WALL FAN
A DEFECTIVE MANUFACTURING PROCESS OF MAKING BY
We bought a wall fan ultima PTO1 on 17 oct
2017.we hang it on wall.but there is one manufacturing defect that it is not able to fix .its neck is facing towards floor.Its neck is not fix according to the sitting person . We complained in customer care for it on 10th nov. TECHNICIAN came and find the fault and said that we will change one of its part .After one week part was changed but problem was as usual. HE said that it is manufacturing defect.but now the solution is not in my hand you have to contact senior person.Mr.anurag was found as senior person in bajaj fan.We contacted him .He asked me to send cmplaint no.and assured me to solve the problem. A technical person name pappu was sent by him but could not solve the problem. He declared it is unrepairable.I contacted to mr. Bajaj now what is the solution.He denied of doing any thing and said there is not any problem in it .Technician has not given any complaint to me.Neither he wants to refund the money for this fan and it cannot be repaired.what is the use of this fan.please help us in this matter.they are not cooperating with us in any way.