Consumer Complaints by members of Co-operative Society and RWA
As per Consumer Protection Act, the member of a co-operative society or a RWA (residents welfare association) is a Consumer.
CONSUMER HAS RIGHT TO SERVICES: The consumer who has paid his demands to the society or a co-operative society has all the rights to services promised by the society.
CONSUMER HAS RIGHTS AGAINST DEFECTS: Members of co-operative societies have a rights to get the defects in their flats removed from the builders and ultimately the society.
CONSUMER IS A KING: In the opinion of the Trust the member of co-operative society is a king because every member is a Consumer. The Consumer has innumerable rights.
CONSUMER GUIDANCE: The disputes settlement trust through this web-site provides guidance to consumers and all the members are covered under it. So any time you may seek guidance and you will yourself experience the time within which the guidance is provided by us.
CONSUMER COMPLAINTS: Any one can complain to this Trust as a Consumer and the Trust is having a separate cell which looks into the problems and remedies for the benefit of consumers at top priority. The fact is that the consumers are hesitant to approach the Trust thinking that it will involve a lot of cost. In fact the consumer do not realize that not only the cost will be recovered but he/she will also be compensated for the mental agony and harassment.
CONSUMER COMPLAINANTS HAVE DUAL RIGHTS: Very few consumers cum members of the co-operative societies realize that the Consumer is having the right to approach the Registrar of co-operative societies and also the Consumer Forum / Court at the same time. The fact is that by approaching both will being better and quick results to the consumer complaints.
WHERE TO COMPLAIN: Initially you need to complain to us by leaving a Reply below as a query or request for assistance.