Co-operative society and upper floor owner not repairing seepage

We get a lot of queries and requests for assistance to get rid of the problem of seepage from the toilets of the upper floor in multi-story buildings of the co-operative societies. There are instances where the same person has inquired almost every year from us but is still suffering.

WHO’S RESPONSIBILITY TO REPAIR: All the walls, pillars and structures have been built by the co-operative society. Some how the seepage is not in every flat or most of the flat have already repaired their toilets and therefore these members are lucky to live without seepage. Responsibility to repair the toilets is of the builder / society. The society will have to do and re-do lot of repairs and toilet repairs may not be acceptable as satisfactory to some of the resident members, therefore by law it has been specified that the common walls repair after possession and after DLP (Defect Liability Period) is of the residents living on both sides of the wall. Therefore, the responsibility of repair of toilet seepage is of the toilet flat owner and not the flat under it which is getting the seepage from upper flat.

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WHAT IF THE UPPER FLOOR OWNER DO NOT REPAIR: It has been brought to our notice that the upper floor owner do not agree to repair their toilet when requested by the lower floor owners. In such a case as per law the provision is that the member having problem will apply to the Society to get the seepage repaired.

WHAT IS THE RESPONSIBILITY OF THE SOCIETY: The society is duty bound to ask the upper floor resident / member to co-operative in getting it repaired. Then the society is to give notice to both the members and engage a professional contractor to repair the toilet and recover the cost of the repairs from upper flat owner.

WHAT IF THE TOILET OWNER HAS TOO COSTLY TILES: Construction cost of original flat given at the time of possession will be the cost and if the toilet owner flat has changed the tiles to superior one, the he alone has to pay the cost difference to the contractor for fixing superior tiles.



WHAT TO DO IF SOCIETY DO NOT AGREE TO DO IT OR DELAYS IT: As per law the society has 15 days to process the application, notice to upper floor flat owner and engage a contractor to repair the toilet. If the society do not appoint the contractor, the members have the option / legal path to knock the door of the Registrar of Co-operative Society and the Judiciary.

MEMBER OF THE SOCIETY IS CONSUMER: Every member and every tenant in the society is a Consumer of the Society and is having all the rights to claim damages for delay, mental agony, harassment and many other things.

WILL MEMBER BE AT LOSS TO APPROACH RCS OR JUDICIARY: We say NO. The member will not be at loss. The only condition is that only skilled Advocates are able to get the justice to the members. Therefore, you need to engage a skilled Advocate i.e. an Advocate having experience and skill in the co-operative society and consumer matters.




  • Payal says:

    Could you please specify the act that says that the expenses for the repair are to be borne equally by both the parties

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  • The Society is willing to get the repair done by a contractor and debit the upper flat owner. But what is to be done if the upper flat owner denies even entry to the the contractor and also refuses to pay for the repair. The RCS does not even respond to letters written by the Society. Can the affected flat owner and the Society take the upper floor owner to the Consumer Court.

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  • Khalil Mohammed says:

    I m staying in fourth floor,my bedroom ceiling is leakage badly.i inform upper floor tenant.but he is not interest to repair.i i inform in scty menegment but they also not giving response.can u give me suggestion what I have to do.
    Khalil Mohamed

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  • Namdeo says:

    I am staying in sixth floor,my hall,kitchen & bedroom ceiling is leaking badly.I informed upper flat owner but he is not showing any interest to I informed society management but they are also not giving any response.can you please give me suggestion what is the legal procedure.
    Please help me.
    Thanking you.

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  • Anindita Sinha says:

    Respected Sir, I have a similar problem of leakage seepage from toilet of above flat. As you have answered that the onus of repairing seepage is on above flat owner and not on flat below, who is facing problem, my Query is, is your answer applicable to co operative societies in Delhi only or also applicable to Mumbai and Mumbai Metropolitan Region. I live in a coopetative society in Thane Maharashtra and wish to clarify who pays for the Seepage. My building is not a MHADA building it is a private building..Rajlaxman CHS. Eagerly awaiting your reply as it could help in solving a lot of my flat leakage problem. THANKING YOU. Anindita Sinha

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  • Joanita Godinho says:

    In my society internal pillers repair work is done by the society after taking the funds from everyone whereas i have no repairs to be done . What is the solutions to this. Why i have to pay for everyone work. Please reply.

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  • Aiyaz kazi says:

    My bedroom cieling is leaking. I reported to flat owner as well as ad hoc society. Ad hoc society already sent letter to flat owner. But there is no reply from him. After that ad hoc society also kept queit. What is solution for this.

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  • S N Misra says:

    My roof is leaking with water droplets in my toilet, kitchen, dining room & store.The upper floor flat owner & the society is not showing any interest in solving the problem.Where do I approach? & How

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  • manoj raja says:

    what my problem is iam staying at ground floor from foorth floor ac water falls to my flat s patras create lot of voice at night we can not sleep we have made complain to member n to society but no action has taken place what to do please guide

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  • Vibha Surana says:

    I live in a co-operative society in Pune. The building is of 6 floors and I stay on the 3rd floor. There is leakage from the bathroom of an apartment on the 5th floor affecting 4 apartments, including mine. The owner of the 5th floor apartment is unwilling to pay for the repair work and he is delaying the work by making excuses. We have informed the society but they haven’t taken any action.

    Request your guidance on this issue and whether we can avail your services in Pune.

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    Same problem upper flat owner not ready to repair , my TV wall and paint all got spoiled , but upper flat owner says that we have to do share half expense ,

    Please advice if he wants lavish bathroom how can I share and what about my losses

    Please advice the upper flat owner is filmy shahnawaz

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  • Advocateji says:

    Dear Shlok, Managing Committee is responsible to resolve the dispute. Else you can approach appropriate forum of Consumer Court also. Responsibility lies with the upper flat owner if source of seepage is from their flat. Else it has be checked by qualified Engineer. You are advised to contact any or our Advocate.

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